In The Stix Broadband

Residential Service Plans (Managed WiFi Required - see below)

Managed WiFi

Managed WiFi is required for all residential service plans. We provide you a wireless router and will setup all your devices. We will also provide ongoing support for your in-home WiFi as needed. Further, this quality router comes with a limited life time warranty as long as you are our internet service customer (see below for more details).
Managed WiFi costs $5 per month is in addition to your monthly service plan charge.

Business Service Plans

Dedicated Bandwidth

We offer dedicated bandwidth as well, please contact us for your customized quote.

Equipment & Installation Cost

We offer FREE Installation and FREE activation, hardware charges apply. Cost of hardware is normally $200 but may vary depending on installation type, official quote will be given after your site survey. Depending on your location there may be a $250 upgrade cost for 10mb and 25mb service. Cost of equipment is non-refundable after purchase.

Warranty

We now offer a limited lifetime warranty against manufacturer defects. This applies only to equipment up to and including the managed router for residential customers and up to and including the power injector for business customers. Other events such as lightning strikes, power surges, abuse of equipment, etc. are not manufacturer defects and are customer responsibilities.

Wireless router replacement cost is $100 plus tax. Other equipment cost is quoted on a per incident basis.

How Does it Work?

Our internet service is something called Fixed Point Wireless service. It works by installing an antenna on your property that has a direct Line-of-Sight (LoS) to a tower with another antenna installed. Unlike satellite service, these towers are on the ground so it is not enough to be able to see the southern sky. To find out if you can get service, please sign up using the New Inquiry Process.